Shipping Information

About our Shipping options and Delivery Services

If you are considering placing an order with us, please read carefully the information below to know what to expect post-purchase.

• Orders placed before 2pm will be dispatched same day
  
• Orders placed after 2pm will be dispatched on the next working day. This does not include weekends or public holidays.
  
• All orders are shipped via the shipping option selected at checkout (Royal Mail Tracked 48, Express Courier or Standard)
  
• Royal Mail Tracked 48 is a tracked service with a 2 day delivery window £4.95. You will receive tracking code via email when the order is shipped.
  
• Express delivery is Royal Mail Tracked 24. Next Day orders placed on Friday will arrive on Monday.
  
• Standard Shipping (only available for RADAR keys) is a £2 delivery service which is expected to take between 5-7 working days. Please note, in accordance with Royal Mail policy, items are not considered lost until 15 working days after their expected delivery date. We cannot reship or refund items before this point.
  
• International delivery generally takes 5-20 working days and delivery costs vary from country to country.
  
• Orders requiring Next Day Courier service need to be placed before noon