Shipping and Returns

SHIPPING

• Orders placed before 2pm will be dispatched same day
• Orders placed after 2pm will be dispatched on the next working day. This does not include weekends or public holidays
• All orders are shipped via the shipping option chosen during checkout (Royal Mail, UPS or International)
• Royal Mail First Class delivery generally takes 1-2 working days and starts at £3.50
• Royal Mail Second Class delivery generally takes 2-3 working days and starts at £2.50
• International delivery generally takes 5-20 working days and delivery costs vary from country to country
• Courier delivery is next day via UPS. They do not deliver on Saturdays so Next Day orders placed on Friday will arrive on Monday
• Orders requiring Next Day Courier service need to be placed before 12 noon

RETURNS

• You can return any item to us within 14 days of receiving your original order, including sale items
• Please include the order number your return relates to, your details and whether you want a refund or an exchange
• Customer pays for return postage
• Once the return is received, any refund will automatically be issued to the card you used to place the original order or via Paypal
• Refunds typically takes 5 working days in the UK, dependent on your bank/card issuer
• Returns to us don’t need to be in the original packaging
• In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you

Please send any returns to:

Blue Badge Company 
Unit 5, St Gabriel's Business Park, St Gabriel's Road, Bristol, BS5 0RT