Dear Blue Badge Co Customers,
I hope you are doing well and keeping yourselves safe. We are all now well aware of the severity of COVOD-19 and we are all adjusting to it’s effects, trying to navigate these uncertain times as best we can. I wanted to give you all an update on what we are doing to keep both our employees and customers safe. We want to be putting our people first and protect our NHS by reducing the burden on all the brilliant frontline workers that are all keeping us safe right now.
As a small ethical independent company, I have thought hard about our impact and last week we made the decision to let all of our warehouse, manufacturing and office team stay at home. They are all being paid and we are keeping their jobs safe. This is with the exception of our superhero warehouse manager Sam, who is picking and packing orders by himself to keep our small business going and ensuring that customers are still able to receive essential independent living products whilst at home.
The government has said that online retailers can ‘operate normally’ at the moment, however we made the decision to completely mitigate any risk of our staff becoming sick at work. This means, with just Sam at the warehouse and no further manufacturing happening, we can only sell stock we have and will not be able to make any more in the immediate future. You therefore may see our range being reduced over the coming weeks.
You can still place orders on our website, which will be shipped out to you, however we will be working with a limited selection of stock and we may take longer to process returns at this time.
I also wanted to say a huge thank you for all your support, as a small business these times are extremely difficult for all and we appreciate every single one of you.
Stay safe and take care,
Ellen Green & the Blue Badge Co team.